FRILISH — Terms of Service

Last updated: August 22, 2026

Welcome to FRILISH. These Terms of Service ("Terms") govern your access to and use of the frilich.com website and any purchase you make through it (the "Site"). By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. About Us

FRILISH is a functional hydration brand, operated by "Frilish LTD", registered in UK. Our registered address is [Business Address]. You can contact us at hello@frilish.com.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on this Site. By using the Site, you confirm that you meet this requirement.

3. Products

• FRILISH sells functional hydration powder sold in boxes of 30 individual sachets.
• We describe our products, including ingredients and certifications (such as Halal certification), as accurately as possible. Packaging, formulation, or availability may change without notice.
• FRILISH is a wellness/hydration product and is not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before use if you are pregnant, nursing, have a medical condition, or are taking medication.
• Colors and images shown on the Site are for illustration and may vary slightly from the actual product.

4. Orders & Pricing

• All prices are listed in [Currency,  USD / AED] and are subject to change without notice.
• We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraud.
• Order confirmation via email does not guarantee acceptance of your order; it confirms we've received it.

5. Payment

• Payment is processed securely at checkout through our third-party payment provider(s). We do not store your full payment card details.
• By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the payment method.

6. Shipping

• We currently ship to Gulf region
• Shipping times and costs vary by destination and are shown at checkout.
• Risk of loss and title for products pass to you upon delivery to the carrier.
• [Link to separate Shipping Policy once finalized.]

7. Cancellations, Returns & Refunds

Cancellations, returns, and refunds are governed by our separate Refund, Return & Cancellation Policy, which forms part of these Terms.

8. Intellectual Property

All content on the Site — including the FRILISH name, logo, brand assets, product photography, and text — is owned by or licensed to us and is protected by copyright and trademark law. You may not reproduce, distribute, or use our content without prior written permission.

9. User Conduct

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to the Site or its systems
• Post or transmit harmful code, spam, or misleading content
• Misuse the Site in a way that could damage, disable, or impair its functioning

10. Accounts

If you create an account, you're responsible for maintaining the confidentiality of your login details and for all activity under your account. Notify us immediately at hello@frilish.com if you suspect unauthorized use.

11. Limitation of Liability

To the fullest extent permitted by law, FRILISH and its owners, employees, and partners are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products, including but not limited to lost profits, data loss, or personal injury from product misuse. Our total liability for any claim is limited to the amount you paid for the relevant order.

12. Disclaimer of Warranties

The Site and products are provided "as is" and "as available" without warranties of any kind, express or implied, except as required by applicable consumer protection law.

13. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use your personal data.

14. Changes to These Terms

We may update these Terms from time to time. Changes take effect once posted on this page with a revised "Last updated" date. Continued use of the Site after changes means you accept the revised Terms.

15. Governing Law

These Terms are governed by the laws of [ jurisdiction to confirm], without regard to conflict-of-law principles. Any disputes will be resolved in the courts of [jurisdiction], unless otherwise required by local consumer protection law where you reside.

16. Contact Us

Questions about these Terms? Reach us at: Email: hello@frilish.com